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A: Balanced training is a method that combines positive reinforcement with clear guidance and corrections when necessary. The goal is to teach dogs effectively while respecting their emotional wellbeing, building trust, and ensuring safety.
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A: Our facility is located in Kundang, Rawang, Malaysia. It’s fully equipped for in-person training, consultations, and training programs. Please contact us for directions or to schedule a visit.
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A: You can reach us via:
- Email at sales@k9professionaldogservices.com
- Use our online contact form
- Whatsapp/ Phone: 0102255319
We strive to respond to all inquiries promptly.
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A: Our programs are designed for dog owners of all experience levels, from first-time owners to professional handlers. Dogs of all breeds, ages, and temperaments are welcome, including reactive or challenging cases.
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A: Like any form of learning, the success of dog training depends on your effort and consistency. We provide guidance, methods, and support, but the results depend on how much you practice and follow through at home. The more consistent you are, the better your dog will respond.
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A: Past attempts may have failed due to inconsistent methods, unclear communication, or lack of guidance. We provide structured, individualized programs and teach owners the skills needed to reinforce results effectively.
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Boarding/ Boarding Training at Our Kennel:
- Visiting Hours: Monday to Sunday, 10AM – 2PM
- Check-In/Check-Out Hours: Monday to Sundays, 10AM – 2PM
- Handling Sessions: Monday to Saturday, 10AM – 2PM
House Call / In-Home Training:
Monday to Sunday, 730AM – 5PM
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A: We accept bank transfers, online payments, QR pay, credit/debit card and cash. Deposits are required to secure bookings, and full payment details will be provided upon registration.
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A: Deposits are non-refundable, but they can be transferred to another person or dog. Deposits cannot be exchanged for other products or services. Please contact us if you need to transfer your deposit.
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A: Yes. To ensure the safety of all dogs in our facility, all dogs must be up-to-date on vaccinations and are also on tick prevention medications (oral or topical). Proof may be requested before check-ins.
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A: Yes, but visits should be scheduled in advance to ensure minimal disruption to training and any appointment clashes. This helps maintain consistency and structure for your dog.
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A: Trainers provide regular updates, including feedback on behavior, training progress, and any challenges. You can also request videos or reports to monitor your dog while away.
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A: We understand how important it is for your dog to feel secure. Our team creates a calm, structured environment with routines that help your dog feel comfortable and safe. You are welcome to visit during our visiting hours to ease the transition.
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A: Adjustment takes time. If your dog shows signs of stress, such as not eating or diarrhea, we will monitor them closely and keep you informed. We have a 1-week buffer period to help your dog settle in before formal training begins.
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A: Yes. We assign a primary trainer to your dog, but our team works together to provide the best care and training experience. If you have a specific trainer preference, let us know, and we’ll do our best to accommodate your request. Your dog’s well-being and your comfort are our top priorities.
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A: While we don’t offer CCTV access, we provide video updates so you can see your dog’s progress. We also create a group chat for direct communication with our team, allowing you to stay updated and ask questions throughout your dog’s stay.
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A: Please inform us in advance. We can accommodate special diets, but you’ll need to provide the food. If your dog requires medications or supplements, provide them along with clear written instructions, and we’ll follow your guidelines to ensure proper care.
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A: Yes. We provide continued support after your dog’s training. You can also reach us anytime via the WhatsApp group chat created for direct communication and guidance throughout the process.
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Bathing Schedule
- Your dog will be bathed once a week during their stay.
- Extra baths can be arranged if your dog gets especially dirty, has allergies, or skin issues.
Grooming Services
Some dogs may require full grooming (e.g., trimming, deshedding, or styling). While we don’t provide full grooming in-house, we can arrange it with our partnered Groomer. No transport or hidden fees; all payments go directly to the grooming centre.
We coordinate everything for you, and the groomer will contact you directly to confirm the style or cut you prefer.
Let us know if your dog needs grooming during their stay, and we’ll ensure everything is handled smoothly! -
A: Dave is actively involved in training at DTA but primarily oversees quality control for the Board & Train program. Your dog will receive hands-on training from our experienced trainers, following Dave’s methods and standards. Dave ensures that every program meets our academy’s level of excellence, so you can be confident your dog is in expert hands.
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A: Training is a process, not a quick fix. Your dog will make progress every week, but long-term results depend on your consistency at home. Our job is to coach both you and your dog together, ensuring results are sustainable even after the program ends.
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A: Progress may slow down, but don’t worry, we’ll help you reset and get back on track. The most important thing is your honesty and commitment to continuing the training.
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A: We understand life happens! Please provide at least 24 hours’ notice for rescheduling. If less than 24 hours’ notice is given, the session will be counted as used (-1) unless it’s an emergency, which we absolutely understand.
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A: Only if everyone is on the same page. We’ll guide you and your family members to learn the commands, energy, and consistency needed, so your dog doesn’t receive mixed messages.
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A: We love when owners are engaged! Feel free to reach out via WhatsApp or text if something comes up. We’re here to support you throughout the journey, not just during the sessions.
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A: Training one dog can benefit the entire household, as a well-trained dog often becomes calmer, more structured, and responsive, positively influencing the others. However, if your other dogs have behavioral issues, they may disrupt progress if not properly managed. We’ll provide tips to maintain boundaries and structure with all dogs, and if needed, we can assess the group dynamic and suggest next steps.
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A: Yes. We encourage all household members to participate so everyone learns consistent commands, energy, and handling techniques essential for your dog to respond reliably.
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A: Yes, you can request a specific trainer. However, we cannot guarantee your preferred trainer due to scheduling and availability. We’ll do our best to accommodate your request while ensuring the session fits within the trainer’s schedule and your dog’s needs.
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A: Yes, you can request Dave. However, his waiting list is longer due to high demand. We’ll do our best to schedule sessions with him, but availability may require some flexibility.
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A: Aggression rehabilitation requires controlled, safe environments and specialized equipment that isn’t always available in a typical home setting. For the safety of your dog, our trainers, and others in the household, we conduct aggression rehab at our facility where we can fully manage interactions, monitor behavior, and intervene if necessary.
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A: We offer consultations and assessments to help you choose the most suitable program for your dog or your career goals as a trainer.
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A: Students must be 15 years old or older to enroll, as some handling and training techniques require physical capability and responsibility.
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A: For Level 1, students are expected to finish within 1 year of their enrollment date. For Level 2 and Level 3, there is no fixed duration, unlike Level 1 and other traditional programs. Most students complete these levels within 6–9 months. Our approach focuses on continuous growth and lifelong learning, and once you join, you’re a member for life. This allows you to learn at your own pace, revisit sessions, and continue developing your skills over time.
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A: Yes. Our program is designed to be flexible, and part-time attendance may be possible depending on your course and schedule. Speak with our admissions team for specific details.
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A: No, you do not need to bring your own dog. DTA provides a variety of dogs for hands-on practice during the program. If you choose to bring your own dog for specialized sessions, please discuss it with your mentor first to ensure it aligns with the training plan.
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A: Our focus at DTA is on household dogs and behavior issues, such as obedience and behavior modification. We don’t specialize in dog sports like IGP or agility, but the skills you learn provide a solid foundation for any type of dog training. If you’re interested in dog sports for personal growth or as a hobby, we can guide you on integrating obedience and behavioral foundations into your pursuits.
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A: Some theory components may be offered online, but practical sessions must be completed in person to ensure proper technique, safety, and supervision.
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A: Yes. Some modules include assignments or tasks designed to reinforce what you’ve learned and provide hands-on practice between classes. In addition, there will be quizzes and midterms to help track your progress.
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Your student instructors provide regular feedback, assessments, and progress reports, and you can track your own learning through assignments, quizzes, and practical exercises.
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A: Students receive a certificate of completion for each level completed, recognized by our academy. This demonstrates your knowledge, skills, and readiness to apply training professionally or personally.
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A: Yes! Our internship program is an optional, hands-on experience designed for students who want to gain real-world exposure to dog training, boarding, and behavior management.
What You’ll Gain:
- Direct mentorship from Dave Teoh and student intructors
- Participation in real training sessions, house calls, and boarding programs.
- Practical experience handling dogs of all breeds, ages, and temperaments.
- Preparation for a professional career in dog training or related fields.
Who Can Apply:
- Students currently enrolled in the Dog Trainer Academy.
- Open to individuals seeking career experience in professional dog services.
- Prior experience is not required; enthusiasm, commitment, and a love for dogs are most important.
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A: While we cannot guarantee job placement, we offer career support, including networking opportunities, job listings, and guidance on how to market your skills to potential employers.
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A: Yes. Safety is always our top priority, but working with aggressive or reactive dogs does carry a risk of being bitten. We’ll provide you with the right safety protocols, equipment, and close supervision, but incidents can still happen especially if instructions are ignored.
It’s important to understand that this course is hands-on and requires strict adherence to your mentor’s guidance. Our instructors will never put you in a situation you’re not ready for. Our student intructors will never put you in a situation you are not ready for. By following protocols carefully, you can reduce the risk, but it cannot be completely eliminated.
Dog trainers have an increased risk of dog bites as an occupational hazard, and even if you’re not working with aggressive dogs, you’ll still probably experience some scratches or other minor injuries. Dog training can be a surprisingly physical job, so it’s something to be aware of.